Thank You for Helping My Brother Mike
Dear Crest Services,
I have found peace of mind in Crest Services because I know they have Mike's best interest at heart. I especially appreciate the close bond that Mike has been able to build with the staff assigned to his home—something that occurs when a company takes the time to recruit, train and motivate staff members who care.
I feel that Mike benefits greatly when there is a familiar face for him to talk to, as it's hard for Mike to share all his concerns. With the consistency that comes from having caring people around him, Mike continues to grow as a wonderful human being.
It's not always an easy path for Mike, but he and I get through the difficult curves life throws our way with the teamwork that comes through our close relationship with each other and caring people like Jackie Livengood and other wonderful team members—people who have shown me they care by their daily positive interactions with and for my brother Mike.
Communication between Mike and the Crest team has allowed Mike and me to find solutions to situations and problems in a manner that leads to Mike being able to live his life as an independent person. I appreciate how they listen and act on my concerns for Mike's well-being as well.
Mike has been a blessing for me and my life that I continue to thank God for daily, and my relationship with the people of Crest Services allows me to enjoy this blessing.
My wish for Mike is that he be as happy and fulfilled as he can possibly be as a human being. That he be treated with dignity and respect, and that he live in a safe and caring environment. With the help of the great people in Mike's life from Crest Services, I feel that's just what is going to continue happening.
Sincerely,
Jeff Way
Mike's Story
Mike moved into one of our homes in 2008 after living in another provider's home where the services did not meet his expectations or those of his brother and guardian, Jeff. In the past, Mike's frustrations with his living environments had resulted in some behavioral incidents. Mike and the staff had to work on building a relationship to gain his trust. In most cases, Mike now feels supported, and because of the time staff spent developing a relationship with him, he is able to talk about his feelings before they escalate. Today, Mike lives a full life in the community and has a new job. He takes pride in mowing his lawn, shoveling the walk, cooking his own meals and keeping his house looking nice. We are so proud of his accomplishments in the short time he has been part of our team.
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